Store Manager Job Sutton and CroydonÂ
Optical Jobs Surrey
A brand-new, forward-thinking optical brand is launching in 2026, and we’re searching for an experienced, motivated Store Manager to lead one of the first locations and help shape the journey from day one.
Backed by a well-established, industry-leading business with a strong heritage, you’ll be joining a team that has been redefining eye care since 2008. What began above a small corner shop has grown into a trusted name known for putting customers first and delivering more than just convenient contact lens ordering.
For over 15 years, our client has believed that eye care isn’t just about convenience—it’s about trust. Customers rely on them with their sight, and that responsibility goes far beyond a simple delivery.
The Role
As Store Manager, you’ll play a central role in establishing and driving the success of this exciting new brand launch. You’ll lead the store team, deliver an exceptional customer experience, and ensure the smooth daily operation of a modern, customer-first optical environment.
Your responsibilities will include:
Leading, motivating, and developing the store team
Delivering outstanding, personalised customer care
Overseeing daily store operations, performance, and service standards
Supporting the rollout and identity of the new brand
Ensuring compliance with clinical and operational processes
Working closely with in-house opticians and wider clinical teams
Handling complex customer queries with clarity, confidence, and professionalism
About You
Experienced in retail management—optical background ideal but not essential
Passionate about delivering exceptional customer service
A confident leader with strong communication and people-management skills
Excited to be part of a brand-new launch and grow within a global optical family
Motivated, adaptable, and ready to help build something new
What’s on Offer
A competitive salary for the right person
Excellent company benefits
Full training and ongoing career development
The opportunity to shape and lead an innovative new brand backed by a trusted global organisation
If you’re ready to lead a dynamic team, deliver industry-leading customer care, and help define what customers should expect from their eye care provider, we’d love to hear from you.
To apply for this Store Manager Job or enquire about additional Optical Jobs contact Flame Health, Freephone on 0800 085 0858 or if calling from a mobile 01158 114365 alternatively email [email protected]Â
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