Regional Optical Manager Job South East and London
Optical Jobs South East, Greater London, Essex, Surrey, Buckingham, GloucestershireÂ
Position: Practice Coach/Regional Manager
Location:Â Covering 10 practices within the South East UK and Greater London including Essex, Surrey, Buckinghamshire and GloucestershireÂ
Hours: Full-timeÂ
Salary: Up to £45,000 per annum + car allowance and benefitsÂ
Start date: ASAP
About the Role
A leading and growing independent optical group is seeking a Practice Coach to support and develop multiple practices across its UK network. With a strong and expanding footprint, this is an exciting opportunity for an experienced Practice Manager ready to take the next step in their career.
This role is central to driving operational excellence, improving performance, and supporting teams to achieve commercial success. You will work closely with senior leadership and Practice Managers to enhance efficiency, strengthen processes, and deliver outstanding patient experiences.
Key Objectives
Maintain regular communication with senior leadership and Practice Managers to ensure smooth operations across practices
Develop, implement, and uphold business standards and best practices
Improve operational efficiency by refining processes and procedures
Support revenue growth at both individual practice and group level
Key Responsibilities
Lead, motivate, and support practice teams in a fast-paced environment
Deliver practice development plans and resolve operational challenges
Monitor and analyse performance data to drive productivity and service excellence
Collaborate with cross-functional teams to improve systems and processes
Track and improve key KPIs such as sales, conversion rates, average transaction value, and service uptake
Support implementation of commercial initiatives, promotions, and campaigns
Coach Practice Managers on financial performance, sales strategies, and KPI management
Identify underperformance and provide targeted coaching and escalation where required
Skills & Experience Required
Proven experience in practice development and performance improvement
Strong leadership and people management skills
Ability to delegate effectively while maintaining operational oversight
Experience using practice management systems and adapting to new technologies
Strong analytical skills with the ability to interpret KPI data and drive action
Desirable Skills
Excellent communication and relationship-building abilities
Customer-focused mindset
Proficiency in Microsoft Office or Google Workspace
Strong IT skills
Experience in sales leadership, target setting, and revenue growth within an optical environment
Why Apply?
Opportunity to step into a strategic, multi-site leadership role
Be part of a growing and forward-thinking organisation
Play a key role in shaping performance, culture, and success across multiple practices
If you’re an ambitious Practice Manager or optical professional ready to progress your career, we’d love to hear from you.
About Flame Health Optometry
Flame Health is a specialist Optometry recruitment consultancy with over 25 years’ experience supporting Optometrists across the UK & Ireland. We operate a confidential, consultancy-led recruitment model, ensuring discretion for both candidates and employers.
You can apply or request further information in complete confidence via our website. Alternatively, to apply, or to arrange a confidential discussion, please contact Flame Health:
Freephone: 0800 085 0858
Phone: 0115 8114365
Email: [email protected]
Flame Health & Associates LLP operates as an Employment Agency and Employment Business.
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