Flame Health Optometry have been instructed to recruit an Optical Advisor for a permanent part-time position in Swindon, with a salary of £24,500–£28,000 pro-rata. This role would suit someone with customer service and sales experience, ideally with at least two years in optics, who enjoys helping people find eyewear suited to their needs.
Based on site at a community optical practice, you will welcome patients and understand their visual and style preferences before advising on suitable frames, lenses and other optical products. You will support the dispensing process, manage appointments and handle sales transactions accurately.
The role also includes providing aftercare, responding to patient queries and maintaining clean, organised product displays. You will work closely with the clinical team to provide a consistent experience, while contributing to a small team in a retail healthcare setting. A willingness to build your product and lens knowledge is important.
Our client is a community-focused optical practice serving individuals and families in and around Swindon. It provides eye care alongside tailored eyewear solutions, with a range of frames, lenses and optical products to suit different styles, budgets and visual needs.
The practice places value on integrity and aims to provide a supportive environment for both patients and team members. You will work as part of a small team, collaborating with clinical colleagues in a setting where friendly, professional service is central to the patient experience.
Previous experience in optics is preferred, with two or more years an advantage. A willingness to learn about lenses and products is important. You will bring customer service experience and be able to communicate confidently with patients and colleagues, listening to people’s needs and helping resolve queries.
The role calls for sound sales skills, including recommending suitable products, suggesting additional options where appropriate and completing transactions accurately. Attention to detail and basic numeracy are needed when handling orders, prescriptions and payments. You should be comfortable working collaboratively in a small team and adapting to a fast-paced retail healthcare environment. The position requires availability for typical retail hours, including Saturdays, with a day off in lieu in line with practice needs.
This position may suit an optical adviser looking to build on experience in patient service and eyewear sales, or a customer-focused retail professional ready to develop their knowledge of optics. It offers the chance to support patients throughout their eyewear choices and aftercare while learning more about lenses and optical products.
The role is based in Swindon, where you will work on site at the practice.
You can apply or request further information in complete confidence via our
website. Alternatively, to apply for this Optical Advisor role in Swindon or arrange
a confidential discussion.
Freephone: 0800 085 0858 – Email: [email protected]
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