Major Changes to the Dental Market

Flame Health Dentistry were shocked to hear that the Office of Fair Trading has called for major changes to the Dentistry market after a study found that the market is not always working in the best interests of the patients.
The results of the study found that patients have insufficient information to make informed decisions about their choice of dentist and the dental treatments they receive. As a result, they may pay more to receive private dental treatment.
The OFT has identified a wide-ranging package of recommendations to address these concerns, which includes:

• Provision of clear, accurate and timely information for patients
• Direct patient access to dental care professionals
• Reform of the NHS dental contract in England
• Simplification of the complaints process

As an associate, how do you feel about the results of this study?