Fantastic Position For A Dental Front of House Manager In Warwickshire!

Dental Front of House Manager - Leamington Spa area - Warwickshire
Salary up to £24,000
Flame Health Dentistry are currently exclusively recruiting a Front of House Manager for their practice in the Leamington Spa area. The ideal candidate will have dental reception experience and ideally experience with using SOE.
Key responsibilities:

• Will demonstrate leadership through positively inspiring your team and ensuring a professional and confident approach to business and patient interactions
• Will have the ability to lead and influence patient interactions to create a mutual beneficial working environment
• Effectively manage the appointment book for all dentists/hygienists, ensuring that the daily financial production targets can be met and the booking system is followed
• Manage the holiday/days worked and rescheduling systems for all producers
• Manage the reception and patient lounge
• Ensuring your team are meeting and greeting all patients, providing a customer-focused and seamless patient journey according to the practice’s brand standards)
• Welcoming new patients to the practice and introducing them to the practice philosophy
• Answer all phone enquiries according to the practice’s brand standards
• Managing the patient journey post-treatment in order to build long term relationships with clients
• Provide and explain payment options where appropriate, take payment and book the next meeting
• Manage the referral and testimonial systems
• Ensuring the “front of house” is maintained to a high standard and complete daily housekeeping tasks, according to the practice’s brand standards
• Managing all enquiries from potential new clients, providing information on the services offered by the practice, according to practice brand standards
• Sending out welcome packs and other relevant information
• Ensuring fast follow-up to all enquiries, with the aim of booking an appointment and achieving new clients for the practice

Start Date: ASAP
To apply or for more information contact Flame Health Freephone on 0800 085 0858 or from a mobile on 01158114370 alternatively email [email protected]