New Position..GP Practice Manager – Darlington, Durham Area

GP Practice Manager - Darlington, Durham Area
Competitive Salary
Flame Health are currently working with an established successful healthcare company who work to provide an excellent standard of primary care, whilst supporting colleagues to be outstanding in their field. Our client are looking for a GP Practice Manager in the Darlington Area.
Job Purpose:
To ensure the provision of a high quality patient service within a safe, efficient working environment by providing effective support to the GPs and staff and encouraging the development and progress of the Practice within the financial constraints.
HR 

• Evaluate and identify personnel requirements.
• Lead and support all staff.
• Allocate work and assess staff performance.
• Prepare and undertake a system of annual appraisals and personal development plans, set objectives, identify and implement training and development needs.
• Assess and improve the development of teams and individuals.

Practice Organisation/Strategic Planning 

• Contribute to Practice strategy, research and develop ideas, formulate objectives and prepare a Practice Development Plan, overseeing its implementation.
• Monitor and evaluate performance of Practice team against objectives, identify and manage change.
• Responsible for the practice performance of QoF.
• Responsible for the practice KPI performance at both PCT and Company level.
• Promote the Practice at external meetings and workshops.
• Plan, co-ordinate and monitor staff activities to ensure an efficient service to patients.
• Develop and maintain effective communication both within the Practice and with all relevant outside agencies.
• Maintain overall responsibility for the practice administration, ensuring it remains effective and efficient.
• Convene meetings, prepare agendas and ensure distribution of minutes.
• Develop Practice protocols, review and update as required.

Finance 

• Manage Practice accounts, and maintain responsibility for submission to Company Accountant.
• Ensure effective allocation of resources through negotiation with the Director of Business Development and Director of Finance.
• Responsible for practice financial budgets and the associated spend.
• Responsible for practice KPI performance and their associated finances.
• Develop and implement plans to maintain Practice income at optimum levels.
• Ensure accurate requests to Prescription Pricing Authority for reimbursement of purchased drugs.
• Be conversant with Statement of Fees and Allowances.
• Ensure accurate payments for staff salaries and suppliers. Advising HQ finance department of these for appropriate payment in a timely manner.
• Maintain responsibility for handling and recording all cash payments and receipts.
• Manage Practice staff, computer and training budgets.

Patient Services 

• Ensure compliance with patient confidentiality at all times, in line with current legislation.
• Develop and maintain an efficient appointment system.
• Organise practice timetables.
• Ensure adequate staffing levels are maintained in respect of the practice contract.
• Take a strategic approach to the development of new patient services.
• Provide and manage effective in-house complaints procedure.
• Ensuring that the practice has an active patient participation group.
• Ensure all patient information is accurate, easily accessible and kept up-to-date.
• Organising patient forums.
• Liaising with local partnerships, social services and other agencies.

Premises, Health & Safety, Equipment and Purchasing

• Ensure premises are cleaned and maintained, with adequate security and fire protection. Negotiate maintenance contracts as required.
• Provide staff training in all necessary areas of maintenance, safety, fire prevention and general security of the premises.
• Assess and evaluate accommodation requirements.
• Develop and review Health & Safety policy and procedures, in line with current legislation and ensure compliance.
• Arrange training on health and safety procedures for all members of the practice team.
• Liaise with HQ to ensure adequate insurance cover including Employer’s and Public Liability are in place.
• Ensure all accidents or dangerous incidents are investigated, recorded, reported where necessary and follow up undertaken.
• Research and advise on the purchase of all equipment, drugs and supplies.
• Responsible for stock levels, maintenance of equipment and service contracts.

Information and Technology 

• Plan and evaluate future I.T. developments and implement as necessary.
• Provide the practice with regular knowledge of updates and changes to data protection acts and comply with Caldicott.
• Oversee training for all new technology as required.

To undertake any other duties which are commensurate with the level and responsibility of this post. To actively and continuously review all activities and suggest areas for improvement.
To apply or for more information contact Flame Health Freephone on 0800 085 0858 or if calling from a mobile on 0115 811 4360 alternatively email careers@flamehealth.com