Recruitment Agencies – Client Satisfaction Increases

One of the key findings within the REC's monthly Jobs Outlook is that recruitment agencies have continued to improve the service they provide to employers.
The latest data shows that 93 per of clients were satisfied or very satisfied with the performance of agencies, a two per increase on the previous month.
Commenting on the data,  Judith Armatage, the REC's  Director of Professional Development, says:
"The upward trend in satisfaction levels is encouraging and can be attributed to a number of factors. Understanding client needs and finding the right candidates remains the core offering. At the same time, recruiters are creating additional value by helping businesses to prepare for new employment regulations and for other external challenges such as future skills shortages."