Patient Administrator Job Central London

Job Description:

Patient Administrator Jobs Central London
Optometry Jobs Greater London

• Full time role working 42 hours per week with 1 hour lunch break
• Basic salary of £27,000

Flame Health are currently recruiting for a Patient Administrator on behalf of our client who are a very reputable private laser clinic within Central London.

As a Patient Administrator with our client your role will be to support the Patient Care Coordinator and deliver outstanding patient care.

Duties include:

• Answering the phone and dealing with queries
• Guiding patients through their visits and being their point of contact for any queries they have in the future
• Booking post-operative and enhancement appointments
• Create deposit receipts
• Chase refractive prescriptions for patients
• Be responsible for waiting list/cancellation list and prioritise bookings
• Distribute leads
• Ensuring all clients needs are met whilst visiting the practice
• Distribute any incoming emails and be in charge of the finance email account
• Scanning
• Taking meeting minutes
• To update all records on the patient database as appropriate
• To play an active part in the maintenance of a supportive learning environment within the clinic
• To complete end of day administration
• Support the Patient Care Coordinator team
• To hit monthly targets
• Collate various reports as per management's wishes
• Send target emails to the Patient Care Coordinator team
• Reschedule patients
• Checking Patient Care Coordinator emails and distributing or responding during their annual leave

Requirements:

• Must be a self starter
• Must have a minimum of 2 years experience within a customer facing role
• Excellent verbal and written communication skills
• Have clerical and administrative experience in using computers
• Working knowledge of simple database application, word, excel, email and internet
• Good problem solving skills
• Excellent organisation skills
• Excellent customer service skills

To apply for this Patient Administrator Job or enquire about additional Optometry Job opportunities in the London/Central London area - Contact Flame Health Freephone on 0800 085 0858 or if calling from a mobile on 01158 114488 alternatively email [email protected] <mailto:[email protected]>

Flame Health Associates LLP operates as an Employment Agency & Employment Business

Applying for this job.

If you are a member, please login to Apply.

LOGIN

REGISTER

New users, please Apply below.

APPLY