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Hearing Aid Dispenser Jobs In Dundee

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  Salary : £20,000-25,000 p.a.  Location : Tayside Map

Flame Health Hearing Care - Hearing Aid Dispenser - Dundee

Flame Health Hearing Care are recruiting for an ambitious and self-motivated Hearing Aid Dispenser who is being sought in the Dundee area to join one of the leading Hearing Care groups, which has a proven track record in developing and providing excellent career paths for individuals through their recognised training and development channels.

The main duties of the role are:

  • To assist in the operation of the store in order to achieve sales targets and profitability through effective dispensing of hearing aids to members of the general public (who have an identifiable hearing difficulty)
  • To optimise store potential
  • To deliver excellent customer service and to be a valuable part of a successful retail team

You must:

  • Be registered with the Health & Care Professions Council (HCPC) as a Hearing Aid Dispenser
  • Have a degree in Audiology
  • Possess a passion for fantastic customer service

Some of the key tasks are as follows:

  • To work under the control and direction of your line manager/store director to the standards required, noting that the Company’s disciplinary or capability procedure will be used to record significant events or actions
  • To also observe the supervisory rules laid down by the Company in line with HCPC requirements
  • To liaise with, organise and encourage store staff to book initial hearing awareness checks from store footfall, existing clients and external and internal promotions
  • To liaise with store managers and directors regarding the motivation and training of store staff to book hearing awareness checks and deal with existing clients
  • To keep daily contact with all of your designated stores and ensure that battery stocks, leaflets and displays are kept up to date and in plentiful supply, and that all relevant information communicated by the Group is observed and passed on
  • To ensure that sufficient existing clients and new enquiries are seen to meet agreed personal performance standards
  • Understand and apply NHS practices and procedures as appropriate
  • Work to the company Customer Service Standards
  • Actively seek to improve your own skills and product knowledge

Your Objectives:

  • To generate business as appropriate
  • To meet HCPC and company agreed standards in conduct and performance
  • To meet all HCPC requirements in regard to maintaining full registration with the council as well as the attainment of CPD points as set out within the HCPC/BSHAA legislation

The company passion is to deliver outstanding patient care, combined with sound dispensing advice and product recommendations that best suit individual customer needs. In additional to the highest quality equipment, they aim to provide both their store staff and their customers with an excellent overall environment. They treat people as they would wish to be treated, and if you join them, you will be supported by extremely well trained and motivated retail staff, in addition to an expert professional team. Their expectation is that you will share the company vision to provide their patients with the very best professional service as well as exceptional customer care on every visit to your store.

In return you will receive a very competitive salary package, which has an additional location supplement. The group also runs a comprehensive benefits package, including pension and health schemes.

To apply for this Hearing Aid Dispenser job or enquire about additional HAD job opportunities in Dundee or the Tayside region - contact Flame Health Freephone on 0800 085 0858 or if calling from a mobile on 01158 114488 alternatively email careers@flamehealth.com

Flame Health Associates LLP operates as an Employment Agency & Employment Business

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